User Manuals

To view product detailed documentation please click on a category below.

Codes and Abbreviations
Emdeon FoneLINK FAX
Emdeon MAX / Emdeon Assistant
Emdeon NetDirect
Emdeon Office
Emdeon POS Tranz
Emdeon POS Tranz - Massachusetts
Emdeon POS Vx570
Emdeon Voice Response System
Error Dictionary
Fax-on-Demand Catalogs
Standard Response Guides

Payer Services Brochures

Pharmacy Claims Adjudication
Web-Based Reporting
Rebate Management
Network Administration
Customer Service Call Centers

Payer Lists

Claims Payer Lists
Real-time Payer List
Payer Enrollment Forms Table
Dental Real Time Payer List
Dental Claims Payer List
Pharmacy Payer Lists

Medical / Hospital Claims and ERA - Clearinghouse

Medical / Hospital Claim Master Suite - Use for Emdeon Claim Master, Emdeon Medicare Manager / DDE Plus, Emdeon Automated Secondary Claim Processing

Medical / Hospital Real Time - Use for EMMI, ENline Genesis, Entouch, MedRecovery, Office, Synergy, Veriquest, or are a direct submitter.

Medical / Hospital Real Time - Use for Emdeon Assistant, Emdeon Direct, Emdeon Batch Verification, Emdeon MAX, Emdeon POS or Emdeon NetDirect.

MediClaim Payer List - HCFA 1500

MediClaim Payer List - UB92

HIPAA Payer List

ECV Payer List (Payers Implementing X12 Syntax Edits)

Payer Lists Tools

Error Message Lookup Table

Payer Enrollment Forms

Find Enrollment Forms

Payer Enrollment Tools

Emdeon Business Services Enrollment Guide
Enrollment Frequently Asked Questions
Claims Provider Setup Form
Claims Change/Delete Form
Claims COV and Instructions
ERA Provider Setup Form
ERA Add/Change/Delete Form
ERA COV and Instructions
Office Change / Delete Form
Office Provider Setup Form
TSO ID Request Form

Transaction Samples

Choose a category below to view sample documents in PDF format (MAX and Point-of-Service products only).

Address Verification
Charity Care
Commercial Plans
Credit Report
Medicaid Plans
Medicare Plans

Product Demos

Emdeon Office
Emdeon Claim Tracker
Emdeon Payment Manager Standard Tutorial
Emdeon Payment Manager Search, View, Print

Savings Calculators

Find out how much you could save with Emdeon's online calculators.

Statement Savings Calculator
Electronic Claims Savings Calculator

Dental Tools

Dental Solutions Overview
DDS Download Center
Dental Claims Payer List
Dental Real Time Payer List

Referral Rewards Program

For referring new customers to Emdeon Business Services.

Referral Application Form

ExpressBill Enrollment Forms

Conversion Guide
NCOA Enrollment Form
NCOA Performance Requirements
Postage Deposit Form