Information Collection and Use
Emdeon Business Services LLC is the sole owner of the information collected on Emdeon.com. Emdeon Business Services LLC collects personally-identifiable information from users at several different points on our Web site.
Requests for Information and Orders
If you request information or purchase a product or service from us, we request certain personally-identifiable information from you on our order form. You must provide contact information (such as your name, email, and shipping address). We use this information to fill your information requests and orders. If we encounter issues processing a request from you, we may use this information to contact you.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you coose to participate, we will request certain personally-identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We may use a third-party service provider to conduct these surveys or contests; that company will be prohibited from using our users' personally-identifiable information for any other purpose. We will not share the personally-identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on Emdeon products and services. You can sign up to receive these emails from us on our site.
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you with the ability to unsubscribe. Please refer to the “Choice and Opt-out” section of this privacy policy.
Customer Service
Based upon the personally-identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account.
Information Sharing and Disclosure
Aggregate Information (non-personally-identifiable)
We share aggregated demographic information about our user base with our partners. This information does not identify individual users. We do not link aggregate user data with personally-identifiable information.
Personally-Identifiable Information:
We may share personally-identifiable information with third-parties. We use an outside company to fulfill orders, to send emails and to store personally-identifiably information you send. These companies do not use personally-identifiable information for other purposes.
Legal Disclaimer
We reserve the right to disclose your personally-identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
Choice/Opt-out
When we ask for personally-identifiable information, we provide you with the opportunity to opt out of having your information used for certain purposes. For example, if you request a product or service, but do not wish to receive any additional marketing materials from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletters and promotional communications, you may opt out of receiving them by following the instructions included in each newsletter or communication, or by emailing us at brandcentral@emdeon.com. You can also contact us at Emdeon Business Services, Attn: Web Marketing, 26 Century Blvd, Suite 601, Nashville, TN 37214 to opt out.
You will be notified when your personally-identifiable information is collected by any third party that is not our agent/service provider, which allows you to make an informed choice as to whether or not to share your information with that party.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements on the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally-identifiable information.
We also use third-party tracking software that utilizes cookies to track non-personally-identifiable information about visitors to our site in the aggregate such as repeat usage and usage of particular portions of our site. We use this information to enhance the content and usability of our site.
Cookies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally-identifiable information you submit while on our site.
We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "Help" file. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still access our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Links to Other Sites
This Web site may contain links to other sites that are not owned or controlled by Emdeon Business Services LLC. Please be aware that we are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally-identifiable information.
This privacy statement applies only to information collected by this Web site.
Business Transitions
In the event Emdeon Business Services LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally-identifiable information will likely be among the assets transferred.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: chiefprivacyofficer@emdeon.com.