The Emdeon Online Billing Solutions family of services provides comprehensive and secure online billing and payment management. These solutions will yield faster collection of patient-owed amounts, improved cash flow, and reduced billing costs, all with less effort and paperwork. Patient billing will always be current, accurate, and accessible, 24 hours a day, 7 days a week.
With Emdeon Online Billing Solutions, consumers can view, store, and pay bills using a Web browser. Patients gain direct access to their account information, allowing them to manage account preferences, submit changes to billing data, and email customer service staff with billing inquiries or insurance and address changes. By bringing billing and payment convenience to their customers online, providers are reducing support calls, increasing billing data accuracy, reducing A/R days, and lowering collection costs.
Features
- Secure Web center
- Presentment of bills and statements online
- Online bill payment
- User designated payment method
- Direct patient management of account information
- Gives patients more convenient payment choices
- Accelerates and increases patient collections
- Reduces customer support calls
- Increases billing data accuracy
- Ensures HIPAA compliance
